Ensuring your document security and confidentiality is our top priority.
Having partnered with numerous organisations in the legal and goverment sectors, we understand the importance of confidentiality. By ensuring that our team follows best practice guidelines, which include criminal conviction checks and regular audits on our team, we are confident in our ability to keep your documents private and confidential.
Some of the key features of our strict internal policies are highlighted below.
computer and electronic security
Strong user passwords and protocols on all computers, networks and logins
Vigilant maintenance of firewall, antivirus and internet security software
Independent regular certification of internal IT policy compliance
Multiple file and message encryption options available - including email, document and audio file encryption/password methods
Secure dropbox on our website for file transfer purposes complies with international business and government security standard (see Hightail’s security overview here)
Email safety awareness and use of auto rules where possible
Dedicated company email addresses for staff and regular clients
information and document security
Electronic documents and emails deleted regularly
Our office premises are locked and alarmed when unattended
Individual client agreements or undertakings where appropriate or required
Internal protocols for all staff
Use of headphones only when undertaking audio transcription
Prompt return of material and information to client where required
Compliance with Privacy Act provisions
All staff have clean criminal records and are thoroughly background checked
Controlled access to information
Monthly checklists to ensure adherence to internal policies
Comprehensive security and confidentiality provisions in contracts
Safe computing and threat awareness policies
WriteTalkType Limited is committed to complying with the provisions of the Privacy Act 1993 which relate to the collection, storage, usage and disclosure of personal and confidential information.
WriteTalkType Limited does collect information for the purpose of evaluating how people are using the website in order to improve the value of the website and the information available on it. We do not sell, rent, loan, trade or lease any personal information collected by our website or held in our client database.
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